Castello City Hotel | City stay in Heraklion (Crete) | Book Now

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Castello City Hotel Heraklion Exterior photo

Castello City Hotel Heraklion Interior photo

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Key details

About the Hotel

1, 62 Martyron Avenue, Heraklion (Crete), Greece, 71304

Close to Agios Minas Cathedral

Very good

7.9

8.0

/10

3.5

3.8

Loved by Castello City Hotel guests

Helpful staff
Clean rooms
Comfortable beds
Excellent breakfast

"Breakfast buffet that was included in price was out of this world."

Pauline from Canada

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"The breakfast was excellent and served in a roof top terrace with great views of the city walls."

247Icarus from United Kingdom

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"Great food and view."

Dimitra

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Location

Castello City Hotel is situated in the Chanioporta area, the main entrance to the historic center of Heraklion, allowing guests convenient access to the city's attractions. The hotel is adjacent to the majestic Venetian walls that encircle the old city, providing a picturesque backdrop. Public transportation options, including bus stops and a taxi station, are located nearby, ensuring easy travel around the island of Crete.

Rooms

The hotel offers 68 fully renovated rooms, each designed for comfort and convenience. Room options range from deluxe singles to triples, ensuring ample space for various needs. All accommodations are equipped with a 32" LED satellite TV, rainfall shower cabins, and soundproofing features for a peaceful stay.

Dining

Dining at the hotel takes place at The Fifth Floor, which serves a traditional Cretan breakfast along with a variety of beverages. Guests can enjoy an à la carte menu for lunch and dinner, prepared with quality ingredients. The restaurant offers stunning panoramic views of the Mediterranean Sea and the old city, enriching the dining experience.

Business Services

Castello City Hotel caters to business travelers with dedicated meeting facilities and services. The Plaza Conference Hall supports events up to 70 attendees, equipped with audio-visual technology for presentations. Corporate guests also benefit from exclusive room rates and multilingual support on demand.

Parking and Security

Guests have access to free secure parking in collaboration with Megaron Chandax, available 24 hours a day. This comprehensive parking service allows visitors to leave their vehicles without concerns for safety. Additionally, a luggage storage service is offered at the front desk for added convenience.

Highlights

Location: Adjacent to Venetian walls

Rooms: 68 fully renovated rooms

Dining: The Fifth Floor restaurant with panoramic views

Business Services: Plaza Conference Hall for events

Parking: Free secure parking available

Transport: Direct access to bus stops and taxi station

Must-do experiences

Visit the ancient Palace of Knossos for a glimpse into Minoan culture.
Taste the iconic dakos salad at the local market on Saturday mornings.
Explore the Heraklion Archaeological Museum for stunning artifacts.
Wander the charming streets of the old town for hidden artisanal shops.
Catch a sunset at Koules Fortress for breathtaking views of the sea.

Location: Great

8.6/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsViews to dine for

“Excellent 5th floor breakfast/dining room, great food and view.”

Dimitra from Cyprus

Explorers, Not TouristsPicture-perfect Crete

“Surroundings are in many places old and photogenic, the Venetian wall something special”

Jenny from United Kingdom

Perfect for Finding FriendsFriendly faces

“The people in the reception and the restaurant are awesome.”

Ilias from Greece

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Deluxe Triple Room

2 persons

240 sq. feet

1 Double bed

Shower

Heating

room details

Deluxe Room City View

2 persons

220 sq. feet

2 Single beds

Shower

Heating

room details

Family Room

2 persons

270 sq. feet

2 Single beds

Shower

Heating

room details

Double or Twin Room

2 persons

240 sq. feet

2 Single beds

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Very good

7.8/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Spa & Leisure

Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

At Castello City Hotel, dining transcends mere meals to offer vibrant experiences that celebrate both local and international flavors. The Fifth Floor Restaurant is a culinary haven set against the backdrop of a bustling Cretan market, inviting guests to indulge in their diverse offerings, from hearty breakfasts to leisurely dinners.

Castello City Hotel Heraklion Restaurant photo

Fifth Floor Restaurant

Greek, Local, International

Ambiance

A contemporary setting that blends traditional charm with modern elegance, perfect for families, romantic dinners, and social gatherings.

Key Offerings

Savor complimentary breakfast with local specialties, gluten-free and vegan options available. Enjoy the first drink on the house at this lounge café bar, with an à la carte menu featuring both local and international dishes.

Reservation

Not needed

Open for breakfast, brunch, lunch, dinner, and cocktail hour.

Castello City Hotel Location

1, 62 Martyron Avenue, Heraklion (Crete), Greece, 71304

Map view

1, 62 Martyron Avenue, Heraklion (Crete), Greece, 71304

City landmarks

Museum

Heraklion Archaeological Museum

4700 ft

Fountain

Morosini Lions Fountain

3400 ft

Museum

Historical Museum of Crete

2800 ft

Landmark

Koules

1.1 mi

Landmark

Loggia

4600 ft

Church

Agios Minas Cathedral

2600 ft

Landmark

Vasiliki Agios Markos Municipal Art Gallery

2800 ft

Church

Agios Titos Church

3900 ft

Landmark

Venetian city walls

4300 ft

Landmark

Municipal Museum of the Battle of Crete and the National Resistance

1.1 mi

Theatre

Minoan Theater

2600 ft

Landmark

The Chronaki House

3000 ft

Landmark

Church and the Museum of St. Aikaterini

2400 ft

Landmark

Venetian Walls and Tomb of Nikos Kazantzakis

1.3 mi

Landmark

Turkish Pumphouse

3000 ft

Landmark

Church of St Peter & Pavlou

3400 ft

Shopping Area

Talos Plaza

2100 ft

Mall

25th of August Street

3500 ft

Landmark

Museum of Ancient Greek Technology

4100 ft

Landmark

Venetian Shipyards

4200 ft

Fountain

Bembo Fountain

3600 ft

Landmark

Church of Crete

2200 ft

Night club

Island of Desire

2700 ft

Park

Georgiadis Park

5200 ft

Marina

Old Venetian Harbour

5200 ft

Landmark

Bethlehem Gate

2300 ft

Nearby

Voroi Pirgiotissis Vori

Museum of Cretan Ethnology

1900 ft

Moni Palianis

1800 ft

Αρχιεπισκόπου Μακαρίου

Venetian Portal Almighty

800 ft

Church

Church of Saint George of the Armenians

2000 ft

Restaurants

Dizzy

1700 ft

Lefthereou 9

Peskesi

3500 ft

Kapetan Haralampi 6-8

Kuzina casual food

2400 ft

Sof. Venizelou 109 on the other side of Talos Plaza

Yankees Grill & Burgers

2500 ft

Sofokli Venizelou & Minoos

Flocafe Espresso Room

2500 ft

Sofokli Venizelou Minoos

Doukas Art Cafe

2500 ft

Gerasimou Pardali 5

Sinaitiko Caffe

2600 ft

Archontopoulon 14 Platia Agias Ekaterinis

Galletto Bakery

2500 ft

Leoforos 62 Martiron Leoforos 62 Martiron & Pavlou Mela

Apiri greek_eatery

2700 ft

Kagiampi & Agion Deka 5

Explore Heraklion (Crete)

Explore Heraklion

Historical Museum of Crete

11 minutes' walk

Museum showcasing Crete's history through art and artifacts. Offers guided tours and special exhibitions.

Morosini Lions Fountain

13 minutes' walk

Iconic Venetian fountain with four lion sculptures. A vibrant spot in the city, perfect for photos and nearby cafes.

Koules

20 minutes' walk

Venetian fortress guarding the harbor. Offers stunning views and historical insights through its ancient architecture.

Heraklion Archaeological Museum

18 minutes' walk

One of the most significant museums in Greece, featuring artifacts from the Minoan civilization. Guided tours available.

Ammoudara Beach

10 minutes' drive

Golden sandy beach offering water sports and sunbathing opportunities. Rental services available for beach gear.

Georgiadis Park

20 minutes' walk

Urban park perfect for leisurely strolls and picnics. Ideal for relaxation amidst greenery and local wildlife.

Local Markets

12 minutes' walk

Vibrant markets showcasing fresh produce and local crafts. A great way to experience local culture and cuisine.

Biking along the coast

10 minutes' drive

Scenic biking routes alongside the coast. Rental services available for bikes near the beach.

Dizzy

7 minutes' walk

Casual spot offering Mediterranean bites with a relaxed vibe. Known for its fresh seafood and vegetarian options.

Peskesi

13 minutes' walk

Traditional Cretan cuisine with farm-to-table ingredients. Reservations recommended for popular dinner hours.

Kuzina casual food

9 minutes' walk

Modern eatery serving casual plates and tasty pastries. Perfect for a quick meal with both local and international options.

Yankees Grill & Burgers

10 minutes' walk

Popular grill serving gourmet burgers and American cuisine in a fun atmosphere. Great spot for families.

Talos Plaza

10 minutes' walk

Shopping and entertainment complex with bars, restaurants, and occasional live events. Family-friendly atmosphere.

Municipal Museum of the Battle of Crete

25 minutes' walk

Museum dedicated to the Battle of Crete featuring exhibitions that highlight local history. Weekly themed events.

Live Music Venues

12 minutes' walk

Various venues hosting live music events, from jazz to local bands. Check schedules for upcoming performances.

Comedy Clubs

15 minutes' walk

Local comedy spots featuring both amateur and professional acts. Great for a relaxed night out with friends.

Getting around

City Centre

Heraklion (Crete)20 min · 1.0 mi

Airports

Nikos Kazantzakis (HER)11 min · 4.4 mi

Sitia Public (JSH)196 min · 81.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible at a location nearby for free.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Castello City guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Italian, Greek

Number of floors:

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Castello City Hotel enjoys a convenient location near the city center, with multiple restaurants nearby and easy access from the airport by bus. Guests appreciate the spacious rooms, some offering sea views and large balconies. Breakfast, often enjoyed on the top floor with views of the city walls and the sea, features local options; however, a few guests have noted occasional issues with variety. The hotel also offers the convenience of free parking at a nearby private parking.

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Review score

Based on 586 verified reviews

7.6/10

Very good

76%

Recommend

Breakfast

9.5/10

Staff

9.0/10

Paid Wi-Fi

7.1/10

Facilities

7.8/10

Pros

Comfortable hotel

Helpful receptionist

Good breakfasts

Efficiently run hotel

Cons

Small rooms

Loud all night

Unpleasant view

Uncomfortable room

based on 730 reviews

4/5

Samantha from United Kingdom

Single

Double or Twin Room

4 nights in August 2025

Reviewed:August 25, 2025

6/10

limited breakfast selectionstrong sewer smell

the breakfast lacked variety this time. there were no croissants or apple pies available even by 9:00 am. boiled eggs were also scarce, and no replenishment happened while i was there, even though breakfast is supposed to run until 10:30. also, there was a strong sewer smell in my room, SUCH a disappointment.

0 Helpful

Questions of the users

About Castello City Hotel

Could you let me know how far the closest sandy beach is? Is there a bus service available to reach it?

5 February 2024

The nearest sandy beach is located just 2 kilometers to the west, which is about a 15-minute walk. Additionally, bus No 6 serves the area and stops at the bus station directly across from the hotel.

Is the airport shuttle service available in winter months, and what are the costs involved?

22 January 2024

Yes, the airport shuttle runs year-round and costs 21 Euros. The timing is adjustable based on your arrival, and service can be arranged for the time of your choice.

Does the hotel include complimentary parking for guests, and how far is the parking garage?

15 March 2024

Yes, parking is included at no extra charge, and the underground parking garage is conveniently located about 200 meters from the hotel.

I will be arriving late in the evening and wish to have dinner. Will the restaurant still be open for service?

10 April 2024

The restaurant operates until midnight with the kitchen closing at 11 PM, giving ample opportunity for you to enjoy dinner upon your arrival.

Is it possible to check in earlier in the day if I arrive before the standard check-in time?

30 April 2024

Early check-in can be accommodated depending on room availability, so feel free to request this option upon your arrival.

How can I easily reach the central bus station from the hotel? Is it within walking distance?

18 May 2024

The central bus station is approximately a 20-minute walk from the hotel. However, to ensure a quick and safe journey, it's recommended to take a taxi.

Could you confirm if late checkout is available and if there is a quiet place for me to work after checking out?

12 June 2024

Late checkout is subject to availability, and the front desk is available 24/7 if you require a quiet area to work after your departure.

Can a family room accommodate an extra bed for a fifth guest if needed?

3 July 2024

Family rooms are designed to fit up to four guests comfortably. Unfortunately, there isn't enough space for an additional bed.

Is breakfast included in the room rate, or is there an additional fee for it?

25 August 2024

Breakfast is included in all room rates, so there are no additional charges to enjoy the morning meal during your stay.

What are the options for transportation from the airport to the hotel, especially for late-night arrivals?

22 September 2024

For late-night arrivals, a shuttle service is available for €25 per trip. Upon request, arrangements can be made to have you picked up directly from the airport.