"Breakfast buffet that was included in price was out of this world."
Pauline from Canada
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"The breakfast was excellent and served in a roof top terrace with great views of the city walls."
247Icarus from United Kingdom
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"Great food and view."
Dimitra
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Rooms & Amenities
Castello City Hotel offers 68 fully renovated rooms, including deluxe single, double, and triple options. All rooms feature a 32" LED satellite TV, free Wi-Fi, and silent air conditioning. Private bathrooms include rainfall showers and high-quality amenities. Deluxe double and triple rooms provide extra space, ideal for families or groups. Rooms face either the courtyard or the city, with some offering views of the Venetian walls.
Dining & Drinks
The Fifth Floor Bar & Restaurant serves a traditional Cretan breakfast buffet and à la carte dinners with local ingredients. The rooftop venue offers panoramic views of Heraklion and the Mediterranean Sea. Room service is available 24/7, and guests can request breakfast in their rooms. The restaurant also hosts business meals, conferences, and private events.
Location & Transport
The hotel is 800 meters from the Natural History Museum of Crete and 6.8 km from the Palace of Knossos. It sits near the Chanioporta entrance to Heraklion's historic center, close to the 1866 Street Market. Public buses (Lines 05, 06, 08, 11) stop outside the hotel, and taxis are available from the airport (10-minute drive) or port. Free parking is provided at Megaro Chandax.
Business & Events
The Plaza Conference Hall accommodates up to 70 attendees for seminars, presentations, or meetings. The Fifth Floor Restaurant can host business lunches or small gatherings. Corporate guests receive discounted rates, multilingual support, and access to laptops upon request. Free high-speed Wi-Fi is available throughout the hotel.
Guest Services
The 24-hour front desk arranges car, bike, and motorbike rentals, as well as airport/port transfers (€25 per car). Luggage storage is available, and late check-out can be requested. The hotel holds a Green Key Award for environmental responsibility. Special packages include romantic dinners and Cretan tasting experiences.
Must-do experiences
Visit the ancient Palace of Knossos for a glimpse into Minoan culture.
Taste the iconic dakos salad at the local market on Saturday mornings.
Explore the Heraklion Archaeological Museum for stunning artifacts.
Wander the charming streets of the old town for hidden artisanal shops.
Catch a sunset at Koules Fortress for breathtaking views of the sea.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Deluxe Triple Room
2 persons
22 m²
1 Double bed
Shower
Heating
room details
Deluxe Room City View
2 persons
20 m²
2 Single beds
Shower
Heating
room details
Family Room
2 persons
25 m²
2 Single beds
Shower
Heating
room details
Double or Twin Room
2 persons
22 m²
2 Single beds
Shower
Heating
room details
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See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
At Castello City Hotel, dining transcends mere meals to offer vibrant experiences that celebrate both local and international flavors. The Fifth Floor Restaurant is a culinary haven set against the backdrop of a bustling Cretan market, inviting guests to indulge in their diverse offerings, from hearty breakfasts to leisurely dinners.
Fifth Floor Restaurant
Greek, Local, International
Ambiance
A contemporary setting that blends traditional charm with modern elegance, perfect for families, romantic dinners, and social gatherings.
Key Offerings
Savor complimentary breakfast with local specialties, gluten-free and vegan options available. Enjoy the first drink on the house at this lounge café bar, with an à la carte menu featuring both local and international dishes.
Reservation
Not needed
Open for breakfast, brunch, lunch, dinner, and cocktail hour.
Museum showcasing Crete's history through art and artifacts. Offers guided tours and special exhibitions.
Morosini Lions Fountain
13 minutes' walk
Iconic Venetian fountain with four lion sculptures. A vibrant spot in the city, perfect for photos and nearby cafes.
Koules
20 minutes' walk
Venetian fortress guarding the harbor. Offers stunning views and historical insights through its ancient architecture.
Heraklion Archaeological Museum
18 minutes' walk
One of the most significant museums in Greece, featuring artifacts from the Minoan civilization. Guided tours available.
Ammoudara Beach
10 minutes' drive
Golden sandy beach offering water sports and sunbathing opportunities. Rental services available for beach gear.
Georgiadis Park
20 minutes' walk
Urban park perfect for leisurely strolls and picnics. Ideal for relaxation amidst greenery and local wildlife.
Local Markets
12 minutes' walk
Vibrant markets showcasing fresh produce and local crafts. A great way to experience local culture and cuisine.
Biking along the coast
10 minutes' drive
Scenic biking routes alongside the coast. Rental services available for bikes near the beach.
Dizzy
7 minutes' walk
Casual spot offering Mediterranean bites with a relaxed vibe. Known for its fresh seafood and vegetarian options.
Peskesi
13 minutes' walk
Traditional Cretan cuisine with farm-to-table ingredients. Reservations recommended for popular dinner hours.
Kuzina casual food
9 minutes' walk
Modern eatery serving casual plates and tasty pastries. Perfect for a quick meal with both local and international options.
Yankees Grill & Burgers
10 minutes' walk
Popular grill serving gourmet burgers and American cuisine in a fun atmosphere. Great spot for families.
Talos Plaza
10 minutes' walk
Shopping and entertainment complex with bars, restaurants, and occasional live events. Family-friendly atmosphere.
Municipal Museum of the Battle of Crete
25 minutes' walk
Museum dedicated to the Battle of Crete featuring exhibitions that highlight local history. Weekly themed events.
Live Music Venues
12 minutes' walk
Various venues hosting live music events, from jazz to local bands. Check schedules for upcoming performances.
Comedy Clubs
15 minutes' walk
Local comedy spots featuring both amateur and professional acts. Great for a relaxed night out with friends.
Getting around
City Centre
Heraklion (Crete)20 min
·
1.6
km
Airports
Heraklion International Airport Nikos Kazantzakis (HER)10 min
·
6.3
km
Sitia Public Airport (JSH)197 min
·
131.2
km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in for free.
Breakfast
At the hotel Castello City guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Italian, Greek
Number of floors:
4
Number of rooms:
50
Questions of the users
About Castello City Hotel
Could you let me know how far the closest sandy beach is? Is there a bus service available to reach it?
5 February 2024
The nearest sandy beach is located just 2 kilometers to the west, which is about a 15-minute walk. Additionally, bus No 6 serves the area and stops at the bus station directly across from the hotel.
Is the airport shuttle service available in winter months, and what are the costs involved?
22 January 2024
Yes, the airport shuttle runs year-round and costs 21 Euros. The timing is adjustable based on your arrival, and service can be arranged for the time of your choice.
Does the hotel include complimentary parking for guests, and how far is the parking garage?
15 March 2024
Yes, parking is included at no extra charge, and the underground parking garage is conveniently located about 200 meters from the hotel.
I will be arriving late in the evening and wish to have dinner. Will the restaurant still be open for service?
10 April 2024
The restaurant operates until midnight with the kitchen closing at 11 PM, giving ample opportunity for you to enjoy dinner upon your arrival.
Is it possible to check in earlier in the day if I arrive before the standard check-in time?
30 April 2024
Early check-in can be accommodated depending on room availability, so feel free to request this option upon your arrival.
How can I easily reach the central bus station from the hotel? Is it within walking distance?
18 May 2024
The central bus station is approximately a 20-minute walk from the hotel. However, to ensure a quick and safe journey, it's recommended to take a taxi.
Could you confirm if late checkout is available and if there is a quiet place for me to work after checking out?
12 June 2024
Late checkout is subject to availability, and the front desk is available 24/7 if you require a quiet area to work after your departure.
Can a family room accommodate an extra bed for a fifth guest if needed?
3 July 2024
Family rooms are designed to fit up to four guests comfortably. Unfortunately, there isn't enough space for an additional bed.
Is breakfast included in the room rate, or is there an additional fee for it?
25 August 2024
Breakfast is included in all room rates, so there are no additional charges to enjoy the morning meal during your stay.
What are the options for transportation from the airport to the hotel, especially for late-night arrivals?
22 September 2024
For late-night arrivals, a shuttle service is available for €25 per trip. Upon request, arrangements can be made to have you picked up directly from the airport.
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