CASTELLO CITY HOTEL, Heraklion (Crete) – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Castello City Hotel offers 68 fully renovated rooms, including deluxe single, double, and triple options. All rooms feature a 32" LED satellite TV, free Wi-Fi, and silent air conditioning. Private bathrooms include rainfall showers and high-quality amenities. Deluxe double and triple rooms provide extra space, ideal for families or groups. Rooms face either the courtyard or the city, with some offering views of the Venetian walls.
Dining & Drinks
The Fifth Floor Bar & Restaurant serves a traditional Cretan breakfast buffet and à la carte dinners with local ingredients. The rooftop venue offers panoramic views of Heraklion and the Mediterranean Sea. Room service is available 24/7, and guests can request breakfast in their rooms. The restaurant also hosts business meals, conferences, and private events.
Location & Transport
The hotel is 800 meters from the Natural History Museum of Crete and 6.8 km from the Palace of Knossos. It sits near the Chanioporta entrance to Heraklion's historic center, close to the 1866 Street Market. Public buses (Lines 05, 06, 08, 11) stop outside the hotel, and taxis are available from the airport (10-minute drive) or port. Free parking is provided at Megaro Chandax.
Business & Events
The Plaza Conference Hall accommodates up to 70 attendees for seminars, presentations, or meetings. The Fifth Floor Restaurant can host business lunches or small gatherings. Corporate guests receive discounted rates, multilingual support, and access to laptops upon request. Free high-speed Wi-Fi is available throughout the hotel.
Guest Services
The 24-hour front desk arranges car, bike, and motorbike rentals, as well as airport/port transfers (€25 per car). Luggage storage is available, and late check-out can be requested. The hotel holds a Green Key Award for environmental responsibility. Special packages include romantic dinners and Cretan tasting experiences.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Sun terrace
- Leisure/ TV room
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
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